An Intuitive & Fully Customizable IVR Solution for Businesses
Hassle Free Setup
Connect Remotely
Efficient Call Routing
Automate Inbound Calls
Just a Call Away
What is a Multi-Level IVR Solution?

Why your business needs an IVR Solution
Automated Query Handling
Program the IVR solution with answers to basic queries and route calls that only require dedicated help from agents.
Boost Team Productivity
Maximize productivity by eliminating mundane tasks and shift your team’s focus on high-value customer interactions.
Rich Customer Experience
Identify, qualify, and route customer calls to the right departments for delivering more accurate resolutions.
High Call Volume Management
With the right combination of agent IVR call handling, attend greater volume of customer queries without reducing service quality.
Maximize First Call Resolution
By routing calls to the right agent/ department, elevate the chances of providing a resolution in the first call itself.
Brand Identity Enhancement
Greet callers with a consistent and professional voice recording to enhance your brand’s identity.
Why Go With Unique Solutions IVR Solution?
Optimum Outcome Focused
End-to-End Support
Get dedicated support from the set up to complete solution deployment for your business- receive a hand-in-hand experience.
99.95% Service Uptime
Assured 99.95% SLA backed service uptime with N+1 redundancy infrastructure for uninterrupted conversations.
Regulatory VNO Compliance
Acefone is a VNO licensed IVR solution service provider, adhering to all the mandate regulatory compliances.
Universal CRM Integration
Sync your IVR solution with market leading CRM platforms using only a handful of third-party APIs.